Effective Date: 20/12/2024

Sterling New Horizons Private Limited (“Company,” “we,” “our,” or “us”) is committed to providing a website that is accessible to the widest possible audience, regardless of technology, ability, or disability. We strive to ensure that all individuals, including those with disabilities, can access and interact with our content effectively.

1. Commitment to Accessibility

We are dedicated to improving the accessibility and usability of our website to meet or exceed recognized standards and best practices, including:

• Web Content Accessibility Guidelines (WCAG) 2.1: Developed by the World Wide Web Consortium (W3C), WCAG 2.1 outlines best practices for making web content more accessible to users with disabilities, including those who rely on assistive technologies.
• Section 508 of the Rehabilitation Act(where applicable): Ensuring that electronic and information technology is accessible to individuals with disabilities.

Our ongoing efforts are designed to make our website inclusive for all visitors.

2. Key Accessibility Features

We have incorporated the following features to enhance accessibility:

1. Text Alternatives: All images include descriptive alt text to provide context for users who rely on screen readers.
2. Keyboard Navigation: Our website supports full navigation using a keyboard, without the need for a mouse.
3. Contrast and Readability: We use high-contrast text and background combinations to ensure readability for users with visual impairments.
4. Scalable Text: Visitors can resize text for improved readability without loss of functionality.
5. Accessible Forms and Controls: All forms are designed with clear labels and error messages to facilitate completion using assistive technologies.
6. Video and Audio Accessibility: Where applicable, multimedia content is supplemented with captions, transcripts, or audio descriptions.

3. Ongoing Improvements

Accessibility is an ongoing process, and we are actively working to improve our website’s features. This includes:

• Conducting regular audits and usability testing with accessibility experts and users of assistive technologies.
• Training our team to adhere to accessibility standards when creating or updating content.
• Partnering with third-party accessibility consultants to identify and address potential barriers.

4. Third-Party Content

While we strive to ensure the accessibility of all content on our Site, some third-party content, such as embedded videos or external links, may not fully comply with accessibility standards. We encourage third-party providers to prioritize accessibility, and we welcome feedback from users encountering barriers.

5. Assistive Technologies and Tools

Our website is designed to work seamlessly with commonly used assistive technologies, including but not limited to:

• Screen readers such as NVDA, JAWS, or VoiceOver.
• Text magnifiers.
• Speech recognition software.
• Browser accessibility extensions.

6. Reporting Accessibility Issues

We value your feedback and are committed to addressing any accessibility barriers that may arise. If you encounter issues with accessing our website or have suggestions for improvement, please contact us directly:

• Email: customercare@sterlingnewhorizons.com
• Phone: [+91-98105-70512]
• Address: A-79, Pocket D, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi – 110020

When reporting an issue, please provide:

1. The nature of the problem.
2. The page or feature where the issue occurred.
3. The type of device, operating system, and browser you were using.
4. Any assistive technology you were using at the time.

We will make every effort to resolve accessibility concerns promptly.

7. Legal Compliance

This Accessibility Statement reflects our commitment to complying with all applicable accessibility laws and guidelines, including:

• The Rights of Persons with Disabilities Act, 2016 (India).
• Americans with Disabilities Act (ADA), where applicable.
• Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA.

8. Updates to This Statement

We may update this Accessibility Statement from time to time to reflect improvements in accessibility or changes in legal requirements. The “Effective Date” at the top of this page will indicate the most recent update.

9. Commitment to Inclusivity

Sterling New Horizons Private Limited is dedicated to fostering an inclusive digital environment where everyone can access our content, regardless of their abilities. Your feedback and suggestions are invaluable in helping us achieve this goal.